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Factory Support

Matronics Email Lists Forum Index -> Kitfox-List

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vadert(at)shaw.ca
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Posted: Mon Sep 11, 2006 8:43 pm Post subject: Factory Support

I picked  up a spar tube, insert and leading edge this summer from the 

Skystar factory  at Caldwell for repairs to my Classic IV while John was at 

Oshkosk .   Got the parts home here in Calgary and found I couldn't get the 

insert into  the spar tube.  After careful examination of the insert I found 

it to  be crooked, not bent but it looked like a manufacturing defect from 

the  mill.  Anyway, I phoned John once he was back from the show and told him  

of my plight.  A few days later I had a new insert delivered via Fed Ex  no 

charge/ no shipping charge.  Good people doing good work.  I'm  happy with 

the service and advice I have received from Kitfox LLC and will  continue to 

support them.



Tim Vader  



    [quote][b]

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