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Bad Day At Blackrock - what's wrong with Customer service?

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Deems Davis

Joined: 09 Jan 2006
Posts: 925

Posted: Wed Jan 03, 2007 6:35 pm Post subject: Bad Day At Blackrock - what's wrong with Customer service?

Hey Allen, how bout them BRONCOS ! ! ! ! ! ! ! ! ! ! !  

Deems



BPA wrote:



[quote]



I can see it now "For Sale, RV-10 95% complete with PC computer" 



Allen 



Do Not Archive



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Deems Davis

Joined: 09 Jan 2006
Posts: 925

Posted: Wed Jan 03, 2007 8:03 pm Post subject: Bad Day At Blackrock - what's wrong with Customer service?

Yeah, that puts my whining in perspective !



Deems

O  think Op Tech 

Larry Rosen wrote:



 	  Quote: 	
		   



 Deems,

 Could be worse, your EFIS vendor could have closed their doors like 

 mine.  



 Larry

 do not archive



 John Gonzalez wrote:



> 

> <indigoonlatigo(at)msn.com>

>

> I wouldn't even touch your plane with the luck you are having.  Run 

> away from it as fast as you can. Chill out and go for a walk with the 

> dog.

>

> Dell is not much better so maybe Sony is better.

>

> Is Van's selling O-200 for their 12.

>> From: Deems Davis <deemsdavis(at)cox.net>

>> Reply-To: rv10-list(at)matronics.com

>> To: rv10-list(at)matronics.com

>> Subject: Bad Day At Blackrock - what's wrong  with 

>> Customer service?

>> Date: Wed, 03 Jan 2007 15:02:30 -0700

>>

>> 

>>

>> Just need to sound off!

>>

>>

>> After hassling/hurrying to get my gear leg fairings attached so that 

>> I could mount my BPE IO540X. which has been sitting on my garage 

>> floor for 2 weeks.  I got the hoist delivered, John Ackerman drove 

>> down from Prescott to help with the 'Hanging' and about an hour into 

>> the process, we both realized that VAN's sent the WRONG Lord mounts, 

>> They sent mounts for a Continental 0-200 !!!!!!!!!!! After speaking 

>> to Van's and correcting the error, I figured I'd salvage some of the 

>> day by rebuilding my Wife's NEW HP Pavilion PC which didn't boot up 

>> on Christmas Day, after spending 3 hours on the phone to India they 

>> sent a system restore disk to reinstall the system, which arrived 

>> yesterday. I recontacted HP support (India) per their instructions, 

>> went through another 30 minutes of useless handshaking, only to find 

>> out they HAD SENT THE WRONG DISK. However before they would send the 

>> correct disc, they wanted to rerun a hard drive diagnostic, which 

>> takes 90 MINUTES to complete!!!! I explained that I had been through 

>> this on the previous/initial call and had successfully run this same 

>> diagnostic, with no errors reported and that should have been 

>> captured in their log. 

>> !(at)$!#$#!(at)I()(at)$%((at))(!$#(at)!#(at))(!#(at)$)(!(at)^^&*&+*&%(_^$#%!$#%

>>

>> Piss on it. Her PC is going back to where it was purchased and will 

>> be replace by either a Dell or Sony,  HP's lost a customer, and 

>> Van's has lost some of it's luster.

>>

>> Deems - - Just Hanging Out !\

>>

>>

>> Do Not Archive !!!!!!!!

>>

>>

>>

>>

>>

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BPA(at)bpaengines.com
Guest

Posted: Thu Jan 04, 2007 5:57 am Post subject: Bad Day At Blackrock - what's wrong with Customer service?

Hey, just because we're in the Sooner State, doesn't mean we're all

Sooners!! The team I root for beat Alabama  Going on a tangent, but

BSU deserves a shot at the national title in my opinion. Sure gives

credence to a college playoff system. 



Allen



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