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Rivethead pirep re: shipping

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rleffler

Joined: 05 Nov 2006
Posts: 680

Posted: Thu Jan 18, 2007 3:47 am Post subject: Rivethead pirep re: shipping

I just wanted to share that I had a similar experience this week with Rivethead-Aero regarding shipping.   Last week I ordered one of everything for the 10, or at least I thought I had.   The order arrived at my office a couple days later and I noticed that I omitted on part by accident.   I quickly ordered the part online.   I put in the comment section a rather sarcastic comment about the shipping costing twice as much as the part.  I really wasn’t expecting them to do anything about it.   The next day I received a notice that he had credited my account for the shipping.  

   

I find it a real pleasure doing business with folks like these.   It’s a pity that more businesses don’t emulate these best practices.  

  

        [quote][b]

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_________________
Bob Leffler
N410BL - Phase I
http://mykitlog.com/rleffler

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