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Avery Tool Customer Service

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saolesen(at)sirentel.net
Guest

Posted: Tue Aug 14, 2007 8:33 am Post subject: Avery Tool Customer Service

I just wanted to highlight Bob Avery's commitment to customer  

service.  I ordered an extension wrench from Avery Tool  at Oshkosh  

so I could torque my propeller bolts.  Unfortunately, Avery Tool sold  

out  all of them and couldn't deliver one for 2 months.  Just as I  

was starting to search for a new vendor I got an email from

Bob offering the use of their prototype extension wrench.  I readily  

accepted the offer and Bob even paid the postage both ways.  The  

wrench arrived yesterday, I torqued the bolts last night and the  

wrench is back in the mail to  be used by two other builders with the  

same problem.



Thanks Bob!

Sheldon Olesen

#40080  Cowling and Baffling

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