n1cxo320(at)salidaco.com
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 Posted: Mon Feb 18, 2008 1:52 pm Post subject: Control Vision Customer Service |
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I am sorry to hear about troubles with the electrical unit, but thought another view of CV's customer service might be appropriate.
I have been using Anywhere Map for some time. When I got the XM weather unit from them I had lots of problems getting it goinig. A VP called me personally and worked with me over the telephone to get it going. After a while another problem developed and I returned the unit and they repaired it, returned it free and called me to follow up to make certain it was working.
I have also used their direct inter-communication service where you type in a problem or questions and someone gets on line and answers you back immediately, and you exchange info and its almost like working on the telephone, except that you use the internet to go back and forth with solving the problem.
I really can't say I have ever had anything but good service from them. And, no, I don't own any of their stock !
FWIW
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