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Parts orders and where is the factory? Upgrading!

 
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budyerly(at)msn.com
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PostPosted: Thu Apr 08, 2010 3:43 pm    Post subject: Parts orders and where is the factory? Upgrading! Reply with quote
<?xml:namespace prefix="v" /><?xml:namespace prefix="o" /><![endif]--> Bill and everyone.
With the on line ordering system and new web interface, it appears there is a problem and none of our emails are getting to Fiona in customer service. Mike McLean and I discussed it this morning and are working the quick catch up drill to get your orders handled as soon as possible. Yes we are phoning as in the 20th century. Unfortunately, Mike and I are off to Sun 'n Fun and Fiona is dealing with the mess of back log messages and orders.

It appears our simple upgrade to bring our 21st Century on line order, accounting, parts supply, tracking and secure payment software is having a glitch. (Kind of obvious-No?)

The IT folks (yes we have an IT department) are scrambling to get it moving.

We are all embarrassed it was not caught sooner.

Ah Progress,

Bud Yerly
US Europa Dealer
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