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A Sad Story...

 
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bnn(at)nethere.com
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PostPosted: Wed Apr 26, 2006 8:54 pm    Post subject: A Sad Story... Reply with quote

I wanted to relate a sad story with a happy ending.

I bought the LP Aero bubble doors for my IV about 6 months ago and spent a
few weeks installing them. I thought they looked quite nice, as I had all
the edges polished, the frames painted in LP, and about 10 rivnuts
receiving black button head cap screws holding the plastic to the frame.
About three weeks ago I noticed the paint bubbling on the rivnuts. About a
week ago I noticed cracks radiating from all the attach screws. I emailed
LP Aero, telling them my process, and Jeff Pfister responded that:

"Your problem was positively caused by the Loctite. Loctite has really
nasty chemical components that will craze and crack acrylic plastic even if
it is not in direct contact with the Loctite itself, but only in close
proximity. Apparently it does a number on the paint (which is itself just
another type of plastic) also.

We warn against the use of Loctite in the Kitfox installation instructions
on page 2 under "finishing"."

We swapped emails back and forth about possible repairs, but it became
clear that I was seriously screwed. It was my own fault. I had read the
directions but had completely brain-farted the Loctite warning. I had used
Loctite because the rivnuts had no thread locking capacity.

Anyway, the happy ending. After the back and forth, Jeff graciously offered
a discount on a new set of doors; what he called their "hardship discount",
(I can imagine what they call it in private,) which I enthusiastically
accepted. (Jeff said, and I confirmed, that the cracks would radiate out
indefinitely. There were so many that stop-drilling would have resulted in
about 5-10 holes per attach hole. In one case the entire hole was
shattered, and I was afraid the #6 attach screw would just pull through.)

So hat's off and a big thank you to LP Aero for good instructions, for
supporting Kitfox's, and for superb customer service.
Guy Buchanan
K-IV 1200 / 582 / 99.9% done, thanks mostly to Bob Ducar.


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wingsdown(at)comcast.net
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PostPosted: Wed Apr 26, 2006 9:14 pm    Post subject: A Sad Story... Reply with quote

You're a good man Guy. You will have no doubt saved someone else from
the same if not similar misfortune. Hats off to you. Also nice to know
LP cares. I also installed my large bubble doors from LP and they were a
first class company. And no the doors didn't survive but it wasn't the
doors fault. Smile

Rick

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donpearsall
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PostPosted: Wed Apr 26, 2006 9:48 pm    Post subject: A Sad Story... Reply with quote

Wow, Guy, I did not know that about Locktite and plastic. Thanks for telling
us your story. Kudos to LP too!

Don Pearsall
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asq1(at)adelphia.net
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PostPosted: Thu Apr 27, 2006 1:47 am    Post subject: A Sad Story... Reply with quote

Thanx for the heads up on the Loctite. I had the same experience with LP
Aero when I became a little too enthusiastic installing a windshield in a
Funk. Sold me the second one at 1/2 price. I was satisfied.
Larry Huntley

---


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hflynn46531(at)yahoo.com
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PostPosted: Thu Apr 27, 2006 4:45 am    Post subject: A Sad Story... Reply with quote

I had a problom that I created when I cracked my windshield from LP Aero when installing it. I called them and Jeff helped me in the same manner. These are great people to do bussiness. They really helped me in my time of great need. Harold Flynn. S-5

Don Pearsall <donpearsall(at)comcast.net> wrote:

Wow, Guy, I did not know that about Locktite and plastic. Thanks for telling
us your story. Kudos to LP too!

Don Pearsall
--


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aldaniels(at)fmtcblue.com
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PostPosted: Thu Apr 27, 2006 6:04 am    Post subject: A Sad Story... Reply with quote

I have been looking to replace the windshield on my PA28 and have been
trying to decide what brand to use. With help like what I am hearing
about LP has my business.

Alan

Harold Flynn wrote:
[quote]

I had a problom that I created when I cracked my windshield from LP Aero when installing it. I called them and Jeff helped me in the same manner. These are great people to do bussiness. They really helped me in my time of great need. Harold Flynn. S-5

Don Pearsall <donpearsall(at)comcast.net> wrote:

Wow, Guy, I did not know that about Locktite and plastic. Thanks for telling
us your story. Kudos to LP too!

Don Pearsall
--


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