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pitts_pilot(at)bellsouth.
Guest

Posted: Sat Nov 07, 2009 1:18 pm Post subject: shippers

There was some chatter awhile back on shippers ..... and a website for

cheapest shippers.  I saved the information so well I can't find it!!!



I have an email out to Partain .... if he's still shipping.

Linn



do not archive

john(at)trollingers.com
Guest

Posted: Sat Nov 07, 2009 3:53 pm Post subject: shippers

Partain is giving a 10% discount now (saw add on vansaircraft) I am having them ship my fuselage, it came out about $100 cheaper than ABF and I trust them more with my plane parts.



On Sat, Nov 7, 2009 at 4:16 PM, Linn Walters <pitts_pilot(at)bellsouth.net (pitts_pilot(at)bellsouth.net)> wrote:

 [quote]--> RV10-List message posted by: Linn Walters <pitts_pilot(at)bellsouth.net (pitts_pilot(at)bellsouth.net)>

  

 There was some chatter awhile back on shippers ..... and a website for

 cheapest shippers.  I saved the information so well I can't find it!!!

 

 I have an email out to Partain .... if he's still shipping.

 Linn

 

 do not archive

 

 

 ===========

 ="_blank">www.aeroelectric.com

 ooks.com" target="_blank">www.buildersbooks.com

 et="_blank">www.homebuilthelp.com

 ="_blank">http://www.matronics.com/contribution

 le, List Admin.

 ===========

 arget="_blank">http://www.matronics.com/Navigator?RV10-List

 ===========

 http://forums.matronics.com

 ===========

 

 

 

 [b]

Lenny Iszak

Joined: 23 Mar 2008
Posts: 270

Posted: Sat Nov 07, 2009 7:37 pm Post subject: Re: shippers

Linn,



I'd suggest go with Partain. They are set up to transport aircraft parts and they do it with care, unlike ABF. 

ABF delivered my tail kit. It said "high dollar aircraft parts" on the box, with huge letters. Also two big arrows pointing up and " this side up" next to it. Guess which side was up in the truck... ABF just doesn't care.



Lenny

jrlark

Joined: 03 Jul 2009
Posts: 72

Posted: Sat Nov 07, 2009 8:57 pm Post subject: shippers

Linn



When I ordered my tail kit in May, I priced ABF freight from Aurora to Port 

Huron, Mi where I planned to cross the Can/US border and bring the kit home 

to Ontario.  Vans price with Fed Ex freight was 40% of what ABF's price was.



Need less to say, it wasn't a difficult choice.



I seem to remember the shipping price was well under $400



Hope you find the same pricing difference



Rick

40956

Southampton, Not



--

johngoodman

Joined: 18 Sep 2006
Posts: 530
Location: GA

Posted: Sun Nov 08, 2009 8:00 am Post subject: Re: shippers

It actually depends on what you are getting shipped. If it's just the empennage, I'd choose the cheapest. Quick build wings and fuselage need a lot of care, and I'm glad I used Partain.

John

_________________
#40572 Phase One complete in 2011

MauleDriver(at)nc.rr.com
Guest

Posted: Sun Nov 08, 2009 11:35 am Post subject: shippers

I had some stuff come via ABF - and had to deal with an after the fact 

rear gate lift charge. It was fixed but required a few faxes and 

conversations.



Partain was great.



Bill



Rick and Sandra Lark wrote:

[quote] 



 Linn



 When I ordered my tail kit in May, I priced ABF freight from Aurora to 

 Port Huron, Mi where I planned to cross the Can/US border and bring 

 the kit home to Ontario.  Vans price with Fed Ex freight was 40% of 

 what ABF's price was.



 Need less to say, it wasn't a difficult choice.



 I seem to remember the shipping price was well under $400



 Hope you find the same pricing difference



 Rick

 40956

 Southampton, Not



 --

rv10flyer

Joined: 25 Aug 2009
Posts: 364

Posted: Sun Nov 08, 2009 4:54 pm Post subject: Re: shippers

I ordered complete RV-10 sb kit Aug 24th, 2009. Partain scheduled to p/u one week earlier than Van's was going to have ready. I called Barbara and she got it ready early on Oct 9th. Partain then said they had a full load heading east already. I decided to wait three weeks for "the best" and save $125. That put me up to Nov 2nd. Partain said he would get me scheduled for the next trip east. I call Nov 2nd and he is booked up again. Van's had pulled some of my "paid for" kit parts to ship to someone else(hope they are enjoying them). Still no reason not to keep the schedule. Van's can ship remaining items at no charge. I told Van's to ship my kit on the next reliable commercial company with insurance, I don't care what it cost. They can deliver 1,750 lbs 1,827 nautical miles via rocket for all I care. I then was scheduled for pickup Fri Nov 6th. Last week crating guy was out sick. I am nice and try to understand. Maybe they just have one crating guy and are swamped with higher priority builders than me. So, once again waiting patiently for pickup from BAX Global. We'll see next Friday the 13th...that may just be my lucky day. I run a residential hvac business by myself. I know exactly when I can do a service call one day out or install a system 5 weeks out. If I am going to run into problems staying on schedule I will call my customers. It only takes 3 minutes max. That is $3.50 of my time. By the way my customers only spend $5,000-$12,000 dollars on a system and would still be a little irratated if I did not call them. They probably would cancel and get the competition. I spent $40,000+ with Van's, they have a great product and reputation. But it seems that most people on both big web sites talk both of these companies up hence the main reason for choosing an RV and Partain. Both Van's and Partain were always nice and polite they are just not great at keeping you informed about your "dream". I am sure once I get the kit delivered to my shop- all will be better. Just venting a little.

_________________
Wayne G.

n223rv(at)wolflakeairport
Guest

Posted: Sun Nov 08, 2009 5:59 pm Post subject: shippers

You think Van's is bad???....  There are guys waiting over a year  

(yes, over a year) for parts from Murphy....  Vans has the nicest  

people and close to the best service, may not be up to your  

expectation, but it is very good as compared to others......



-Mike



Sent from my iPhone



On Nov 8, 2009, at 7:55 PM, "rv10flyer" <wayne.gillispie(at)yahoo.com>  

wrote:



 	  Quote: 	
		   

 >



 I ordered complete RV-10 sb kit Aug 24th, 2009. Partain scheduled to  

 p/u one week earlier than Van's was going to have ready. I called  

 Barbara and she got it ready early on Oct 9th. Partain then said  

 they had a full load heading east already. I decided to wait three  

 weeks for "the best" and save $125. That put me up to Nov 2nd.  

 Partain said he would get me scheduled for the next trip east. I  

 call Nov 2nd and he is booked up again. Van's had pulled some of my  

 "paid for" kit parts to ship to someone else(hope they are enjoying  

 them). Still no reason not to keep the schedule. Van's can ship  

 remaining items at no charge. I told Van's to ship my kit on the  

 next reliable commercial company with insurance, I don't care what  

 it cost. They can deliver 1,750 lbs 1,827 nautical miles via rocket  

 for all I care. I then was scheduled for pickup Fri Nov 6th. Last  

 week crating guy was out sick. I am nice and try to understand.  

 Maybe they just have one crating guy and are swamped with higher!

  priority builders than me. So, once again waiting patiently for  

 pickup from BAX Global. We'll see next Friday the 13th...that may  

 just be my lucky day. I run a residential hvac business by myself. I  

 know exactly when I can do a service call one day out or install a  

 system 5 weeks out. If I am going to run into problems staying on  

 schedule I will call my customers. It only takes 3 minutes max. That  

 is $3.50 of my time. By the way my customers only spend $5,000- 

 $12,000 dollars on a system and would still be a little irratated if  

 I did not call them. They probably would cancel and get the  

 competition. I spent $40,000+ with Van's, they have a great product  

 and reputation. But it seems that most people on both big web sites  

 talk both of these companies up hence the main reason for choosing  

 an RV and Partain. Both Van's and Partain were always nice and  

 polite they are just not great at keeping you informed about your  

 "dream". I am sure once I get the kit delivered to my shop- al!

 l will be better. Just venting a little.



 --------

 Wayne Gillispie

 Builder #40983

 RV-10 Kit Ordered 8/24/09

 Grayson, Kentucky





 Read this topic online here:



 http://forums.matronics.com/viewtopic.php?p 71743#271743

Kellym

Joined: 10 Jan 2006
Posts: 1705
Location: Sun Lakes AZ

Posted: Sun Nov 08, 2009 6:02 pm Post subject: shippers

Unfortunately you ran into the buzz saw of Vans trying to catch up with 

6 months of Quick Build kit backlog that had just had a bunch of 

containers arrive at Vans early Sept. Since they had a lot of money tied 

up in these assembled components with a lot of frustrated, not so 

patient customers that had been waiting 6 months or more from their 

order date, it is easy to see why those kits got priority with both Vans 

and Partain, who also had a "dry spell" while Vans had zero Quick build 

kits going out.

Not that it makes you any happier, and at times Van's communications 

could use some improvement, but the month or two delay in shipping will 

be a nat's behind in the overall completion of your kit.

Personally, I ordered my QB kit in February, and got delivery via 

Partain, missing some items on Oct 1. My build activities were totally 

halted for 4 months.

I don't know if you did or did not send Partain a deposit. IIRC he 

doesn't schedule you for a delivery slot until he has the deposit.

Other kit companies have gone through bankruptcies, and other horror 

stories. So far, Vans seems to be about as good as it gets in the 

homebuilder kit arena. Yes, I would like it to be better, but as long as 

I can get reasonable support, parts in relatively reasonable time, and 

they are still making a profit, I will be mostly happy.

Kelly

40866



rv10flyer wrote:

 	  Quote: 	
		   

 

 I ordered complete RV-10 sb kit Aug 24th, 2009. Partain scheduled to p/u one week earlier than Van's was going to have ready. I called Barbara and she got it ready early on Oct 9th. 

 --------

 Wayne Gillispie

 Builder #40983

 RV-10 Kit Ordered 8/24/09

 Grayson, Kentucky

_________________
Kelly McMullen
A&P/IA, EAA Tech Counselor # 5286
KCHD

roxianmike(at)msn.com
Guest

Posted: Sun Nov 08, 2009 7:34 pm Post subject: shippers

Speaking of venting............here you go..........here's mine

  

 I am consistently surprised as the complaining that goes on in this mailing list.........complaints about something not done on the QB?...

  

 .....like longerons not cut to the exact final spec?.....some rivet missing?........some clecos under a floorboard.......give me a break...............if you don't want to build an airplane then don't build an airplane (spoken by a true QB building part time in year 6 of my QB!).........its our choice........pay the extra for QB or do it yourself....

  

 ...and getting on Van's "arss" about timelines?..........please give me break #2.....

 most on this list with deposits in C  or placed within the last 18 months heard they lost their QB operation and then heard that they were starting a new QB operation.......I heard by the way that Van's gave back deposits if requested due to this issue.....thus all should have "managed thy expectations"

  

  

 Last but not least C LEAD TIMES.........give me a break #3........I started going to Oshgosh in 1973..............and guess what.................I can't count the number of designers selling kits that ripped off their "customers" by not delivering against deposits received...Vans is the longest surviving kit company in experimental history.......(frankly as a businessman I am somewhat concerned about new management/ownership that has taken on the obligations of a new building and stocking kit inventory in recent years to provide short lead times in delivery)................Van himself used to run the business and survive regardless of the economic conditions because he didn't make financial commitments to inventory/components until they had an order evidenced by deposits (at least he said that and if you toured the plant you didn't see much in the way of inventory)

  

 And last but not least..........whine about Tony Partain or his scheduling?....call his competition.........oh wait..........he doesn't have any..........or at least any that treat your expensive parts like fine china!

  

  

 So as a reminder C aviation businesses struggle to make it in any enviorment.  Experimental aircraft related business have even a tougher time......history provides that evidence.....so while Tiger Woods goes to bed tonight he should be delivering a thank you to Arnold Palmer C we should be thankful we have Van's as a designer/supplier..............everything we do has to be evaluated on a relative basis rather than absolute/ideals.  Buy a kit from another kit supplier........please.............then report back!

  

 Geez I feel so much better..........back to sanding!

  

 Mike Lefever

 

 

 	  Quote: 	
		   Subject: Re: shippers

 From: wayne.gillispie(at)yahoo.com

 Date: Sun C 8 Nov 2009 16:55:02 -0800

 To: rv10-list(at)matronics.com

 

 --> RV10-List message posted by: "rv10flyer" <wayne.gillispie(at)yahoo.com>

 

 I ordered complete RV-10 sb kit Aug 24th C 2009. Partain scheduled to p/u one week earlier than Van's was going to have ready. I called Barbara and she got it ready early on Oct 9th. Partain then said they had a full load heading east already. I decided to wait three weeks for "the best" and save $125. That put me up to Nov 2nd. Partain said he would get me scheduled for the next trip east. I call Nov 2nd and he is booked up again. Van's had pulled some of my "paid for" kit parts to ship to someone else(hope they are enjoying them). Still no reason not to keep the schedule. Van's can ship remaining items at no charge. I told Van's to ship my kit on the next reliable commercial company with insurance C I don't care what it cost. They can deliver 1 C750 lbs 1 C827 nautical miles via rocket for all I care. I then was scheduled for pickup Fri Nov 6th. Last week crating guy was out sick. I am nice and try to understand. Maybe they just have one crating guy and are swamped with higher!

 priority builders than me. So C once again waiting patiently for pickup from BAX Global. We'll see next Friday the 13th...that may just be my lucky day. I run a residential hvac business by myself. I know exactly when I can do a service call one day out or install a system 5 weeks out. If I am going to run into problems staying on schedule I will call my customers. It only takes 3 minutes max. That is $3.50 of my time. By the way my customers only spend $5 C000-$12 C000 dollars on a system and would still be a little irratated if I did not call them. They probably would cancel and get the competition. I spent $40 C000+ with Van's C they have a great product and reputation. But it seems that most people on both big web sites talk both of these companies up hence the main reason for choosing an RV and Partain. Both Van's and Partain were always nice and polite they are just not great at keeping you informed about your "dream". I am sure once I get the kit delivered to my shop- al!

 l will be better. Just venting a little.

 

 --------

 Wayne Gillispie

 Builder #40983

 RV-10 Kit Ordered 8/24/09

 Grayson C Kentucky

 

 

 

 

 Read this topic online here:

 

 http://forums.matronics.com/viewtopic.php?p=271743#271743

 

======================
	


&gt=======

 	  Quote:

ricksked(at)embarqmail.co
Guest

Posted: Sun Nov 08, 2009 8:04 pm Post subject: shippers

YEAH me too!!!!!  Now let's have another drink!!!!  Lol....that's what they would say to me when I went off like that!!!!!  Funny watchin somebody else do it!!!!Rick SkedFlyin the crap outta my STANDARDBUILD kit....80 hours and countingN246RSDo not archive

Sent via BlackBerry by AT&TFrom:  Roxanne and Mike Lefever <roxianmike(at)msn.com> 

Date: Sun, 8 Nov 2009 20:24:09 -0700

To: <rv10-list(at)matronics.com>

Subject: RE: RV10-List: Re: shippers

 Speaking of venting............here&nbsp=3Byou go..........here's mine

 &nbsp=3B

 I am consistently surprised as the complaining that goes on in this mailing=  list.........complaints about something not done on the QB?...

 &nbsp=3B

 ......like longerons not cut to the exact final spec?.....some rivet missin= g?........some clecos under a floorboard.......give me a&nbsp=3Bbreak......= ..........if you don't want to build an airplane then don't build an airpla= ne&nbsp=3B(spoken&nbsp=3Bby a true QB building part time in year&nbsp=3B6 o= f my QB!).........its our choice........pay the extra for QB or do it yours= elf....

 &nbsp=3B

 ....and getting on Van's&nbsp=3B"arss" about&nbsp=3Btimelines?..........ple= ase give me break #2.....

 most on this list&nbsp=3Bwith deposits in=2C &nbsp=3Bor placed within the l= ast 18 months heard they lost their QB operation and then heard that they w= ere starting a new QB operation.......I heard by the way that Van's gave ba= ck deposits if requested due to this issue.....thus all should have "manage= d thy expectations"

 &nbsp=3B

 &nbsp=3B

 Last but not least=2C LEAD TIMES.........give me a break #3........I starte= d going to Oshgosh in 1973..............and guess what.................I ca= n't count the number of designers selling kits that ripped off their "custo= mers" by not delivering against deposits received...Vans is the longest sur= viving kit company in experimental history.......(frankly as a businessman = I am somewhat concerned about new management/ownership that has taken on th= e obligations of a new building and stocking kit inventory in recent years = to provide short lead times in delivery)................Van himself used to=  run the business and survive regardless of the economic conditions because=  he didn't make&nbsp=3Bfinancial commitments to inventory/components until = they had an order evidenced by deposits (at least he said that and if you t= oured the plant you didn't see much in the way of inventory)

 &nbsp=3B

 And last but not least..........whine about Tony Partain or his scheduling?= .....call his competition.........oh wait..........he doesn't have any.....= ......or at least any that treat your expensive parts like fine china!

 &nbsp=3B

 &nbsp=3B

 So as a reminder=2C&nbsp=3Baviation businesses struggle to make it in any e= nviorment.&nbsp=3B Experimental aircraft related business have even a tough= er time......history provides that evidence.....so while Tiger Woods goes t= o bed tonight he should be delivering a thank you&nbsp=3Bto Arnold Palmer= =2C we should be thankful we have Van's as a designer/supplier.............= .everything&nbsp=3Bwe do has to be evaluated on a relative basis rather&nbs= p=3Bthan absolute/ideals.&nbsp=3B Buy a kit from another kit supplier......= ...please.............then report back!

 &nbsp=3B

 Geez I&nbsp=3Bfeel so much better..........back to sanding!

 &nbsp=3B

 Mike Lefever

&nbsp=3B

&gt=3B Subject: RV10-List: Re: shippers

&gt=3B From: way= ne.gillispie(at)yahoo.com

&gt=3B Date: Sun=2C 8 Nov 2009 16:55:02 -0800

= &gt=3B To: rv10-list(at)matronics.com

&gt=3B 

&gt=3B --&gt=3B RV10-List = message posted by: "rv10flyer" &lt=3Bwayne.gillispie(at)yahoo.com&gt=3B

&gt= =3B 

&gt=3B I ordered complete RV-10 sb kit Aug 24th=2C 2009. Partain sc= heduled to p/u one week earlier than Van's was going to have ready. I calle= d Barbara and she got it ready early on Oct 9th. Partain then said they had=  a full load heading east already. I decided to wait three weeks for "the b= est" and save $125. That put me up to Nov 2nd. Partain said he would get me=  scheduled for the next trip east. I call Nov 2nd and he is booked up again= . Van's had pulled some of my "paid for" kit parts to ship to someone else(= hope they are enjoying them). Still no reason not to keep the schedule. Van= 's can ship remaining items at no charge. I told Van's to ship my kit on th= e next reliable commercial company with insurance=2C I don't care what it c= ost. They can deliver 1=2C750 lbs 1=2C827 nautical miles via rocket for all=  I care. I then was scheduled for pickup Fri Nov 6th. Last week crating guy=  was out sick. I am nice and try to understand. Maybe they just have one cr= ating guy and are swamped with higher!

&gt=3B priority builders than me.=  So=2C once again waiting patiently for pickup from BAX Global. We'll see n= ext Friday the 13th...that may just be my lucky day. I run a residential hv= ac business by myself. I know exactly when I can do a service call one day = out or install a system 5 weeks out. If I am going to run into problems sta= ying on schedule I will call my customers. It only takes 3 minutes max. Tha= t is $3.50 of my time. By the way my customers only spend $5=2C000-$12=2C00= 0 dollars on a system and would still be a little irratated if I did not ca= ll them. They probably would cancel and get the competition. I spent $40=2C= 000+ with Van's=2C they have a great product and reputation. But it seems t= hat most people on both big web sites talk both of these companies up hence=  the main reason for choosing an RV and Partain. Both Van's and Partain wer= e always nice and polite they are just not great at keeping you informed ab= out your "dream". I am sure once I get the kit delivered to my shop- al!&gt=3B l will be better. Just venting a little.

&gt=3B 

&gt=3B -----= ---

&gt=3B Wayne Gillispie

&gt=3B Builder #40983

&gt=3B RV-10 Kit = Ordered 8/24/09

&gt=3B Grayson=2C Kentucky

&gt=3B 

&gt=3B 

&gt= =3B 

&gt=3B 

&gt=3B Read this topic online here:

&gt=3B 

&gt=3B=  http://forums.matronics.com/viewtopic.php?p=3D271743#271743

&gt=3B 

= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

&gt= =3D=3D=3D=3D=3D=3D=3D

&gt=3B 

&gt=3B 

&gt=3B 

 		 	   		   =  [quote][b]

rv10flyer

Joined: 25 Aug 2009
Posts: 364

Posted: Sun Nov 08, 2009 9:39 pm Post subject: Re: shippers

Thanks for the information guys. I would like the next guy that does a search for "shipping" like I did to understand what he is getting into and what his options are. Van's did a great job and my kit was complete and ready to ship Oct 9th one week earlier than originally scheduled. So, I highly recommend Van's. You just have to make most of the phone calls if you want to know anything. Not a complaint just information for the next guy. I will let you know how BAX Global does.

_________________
Wayne G.

rebrunk42(at)gmail.com
Guest

Posted: Mon Nov 09, 2009 5:58 am Post subject: shippers

it seems to me that poor business practices are bad no matter who it  

is . customers who pay a great deal of money for a product deserve to  

be treated with courtesy just like we were taught as children. to say  

one is not as bad as another misses the point entirely in my opinion.   

robert

On Nov 8, 2009, at 7:51 PM, Michael Kraus wrote:



 	  Quote: 	
		   

 >



 You think Van's is bad???....  There are guys waiting over a year  

 (yes, over a year) for parts from Murphy....  Vans has the nicest  

 people and close to the best service, may not be up to your  

 expectation, but it is very good as compared to others......



 -Mike



 Sent from my iPhone



 On Nov 8, 2009, at 7:55 PM, "rv10flyer" <wayne.gillispie(at)yahoo.com>  

 wrote:



> 

> >

>

> I ordered complete RV-10 sb kit Aug 24th, 2009. Partain scheduled  

> to p/u one week earlier than Van's was going to have ready. I  

> called Barbara and she got it ready early on Oct 9th. Partain then  

> said they had a full load heading east already. I decided to wait  

> three weeks for "the best" and save $125. That put me up to Nov  

> 2nd. Partain said he would get me scheduled for the next trip east.  

> I call Nov 2nd and he is booked up again. Van's had pulled some of  

> my "paid for" kit parts to ship to someone else(hope they are  

> enjoying them). Still no reason not to keep the schedule. Van's can  

> ship remaining items at no charge. I told Van's to ship my kit on  

> the next reliable commercial company with insurance, I don't care  

> what it cost. They can deliver 1,750 lbs 1,827 nautical miles via  

> rocket for all I care. I then was scheduled for pickup Fri Nov 6th.  

> Last week crating guy was out sick. I am nice and try to  

> understand. Maybe they just have one crating guy and are swamped  

> with higher!

> priority builders than me. So, once again waiting patiently for  

> pickup from BAX Global. We'll see next Friday the 13th...that may  

> just be my lucky day. I run a residential hvac business by myself.  

> I know exactly when I can do a service call one day out or install  

> a system 5 weeks out. If I am going to run into problems staying on  

> schedule I will call my customers. It only takes 3 minutes max.  

> That is $3.50 of my time. By the way my customers only spend $5,000- 

> $12,000 dollars on a system and would still be a little irratated  

> if I did not call them. They probably would cancel and get the  

> competition. I spent $40,000+ with Van's, they have a great product  

> and reputation. But it seems that most people on both big web sites  

> talk both of these companies up hence the main reason for choosing  

> an RV and Partain. Both Van's and Partain were always nice and  

> polite they are just not great at keeping you informed about your  

> "dream". I am sure once I get the kit delivered to my shop- al!

> l will be better. Just venting a little.

>

> --------

> Wayne Gillispie

> Builder #40983

> RV-10 Kit Ordered 8/24/09

> Grayson, Kentucky

>

>

> Read this topic online here:

>

> http://forums.matronics.com/viewtopic.php?p 71743#271743

>

rebrunk42(at)gmail.com
Guest

Posted: Mon Nov 09, 2009 6:05 am Post subject: shippers

saying "oh yeah, you should see how badly others have treated builders "misses the point. suppliers of any product have an opportunity to treat their customers with respect and i don't believe a response that says one treats customers less disrespectfully than the others is a valid response to his complaint. robert

On Nov 8, 2009, at 9:44 PM, ricksked(at)embarqmail.com (ricksked(at)embarqmail.com) wrote:

 	  Quote: 	
		  YEAH me too!!!!! Now let's have another drink!!!! Lol....that's what they would say to me when I went off like that!!!!! Funny watchin somebody else do it!!!!



Rick Sked

Flyin the crap outta my STANDARD

BUILD kit....80 hours and counting

N246RS

Do not archive

Sent via BlackBerry by AT&TFrom: Roxanne and Mike Lefever <roxianmike(at)msn.com (roxianmike(at)msn.com)>

Date: Sun, 8 Nov 2009 20:24:09 -0700

To: <rv10-list(at)matronics.com (rv10-list(at)matronics.com)>

Subject: RE: Re: shippers

Speaking of venting............here =3Byou go..........here's mine

 =3B

I am consistently surprised as the complaining that goes on in this mailing= list.........complaints about something not done on the QB?...

 =3B

......like longerons not cut to the exact final spec?.....some rivet missin= g?........some clecos under a floorboard.......give me a =3Bbreak......= ..........if you don't want to build an airplane then don't build an airpla= ne =3B(spoken =3Bby a true QB building part time in year =3B6 o= f my QB!).........its our choice........pay the extra for QB or do it yours= elf....

 =3B

....and getting on Van's =3B"arss" about =3Btimelines?..........ple= ase give me break #2.....

most on this list =3Bwith deposits in=2C  =3Bor placed within the l= ast 18 months heard they lost their QB operation and then heard that they w= ere starting a new QB operation.......I heard by the way that Van's gave ba= ck deposits if requested due to this issue.....thus all should have "manage= d thy expectations"

 =3B

 =3B

Last but not least=2C LEAD TIMES.........give me a break #3........I starte= d going to Oshgosh in 1973..............and guess what.................I ca= n't count the number of designers selling kits that ripped off their "custo= mers" by not delivering against deposits received...Vans is the longest sur= viving kit company in experimental history.......(frankly as a businessman = I am somewhat concerned about new management/ownership that has taken on th= e obligations of a new building and stocking kit inventory in recent years = to provide short lead times in delivery)................Van himself used to= run the business and survive regardless of the economic conditions because= he didn't make =3Bfinancial commitments to inventory/components until = they had an order evidenced by deposits (at least he said that and if you t= oured the plant you didn't see much in the way of inventory)

 =3B

And last but not least..........whine about Tony Partain or his scheduling?= .....call his competition.........oh wait..........he doesn't have any.....= ......or at least any that treat your expensive parts like fine china!

 =3B

 =3B

So as a reminder=2C =3Baviation businesses struggle to make it in any e= nviorment. =3B Experimental aircraft related business have even a tough= er time......history provides that evidence.....so while Tiger Woods goes t= o bed tonight he should be delivering a thank you =3Bto Arnold Palmer= =2C we should be thankful we have Van's as a designer/supplier.............= .everything =3Bwe do has to be evaluated on a relative basis rather&nbs= p=3Bthan absolute/ideals. =3B Buy a kit from another kit supplier......= ..please.............then report back!

 =3B

Geez I =3Bfeel so much better..........back to sanding!

 =3B

Mike Lefever



 =3B

 	  Quote: 	
		  =3B Subject: Re: shippers

=3B From: way= ne.gillispie(at)yahoo.com (ne.gillispie(at)yahoo.com)

=3B Date: Sun=2C 8 Nov 2009 16:55:02 -0800

= >=3B To: rv10-list(at)matronics.com (rv10-list(at)matronics.com)
	


 	  Quote: 	
		  =3B 

=3B -->=3B RV10-List = message posted by: "rv10flyer" <=3Bwayne.gillispie(at)yahoo.com ([email]=3Bwayne.gillispie(at)yahoo.com[/email])>=3B

= =3B 

=3B I ordered complete RV-10 sb kit Aug 24th=2C 2009. Partain sc= heduled to p/u one week earlier than Van's was going to have ready. I calle= d Barbara and she got it ready early on Oct 9th. Partain then said they had= a full load heading east already. I decided to wait three weeks for "the b= est" and save $125. That put me up to Nov 2nd. Partain said he would get me= scheduled for the next trip east. I call Nov 2nd and he is booked up again= . Van's had pulled some of my "paid for" kit parts to ship to someone else(= hope they are enjoying them). Still no reason not to keep the schedule. Van= 's can ship remaining items at no charge. I told Van's to ship my kit on th= e next reliable commercial company with insurance=2C I don't care what it c= ost. They can deliver 1=2C750 lbs 1=2C827 nautical miles via rocket for all= I care. I then was scheduled for pickup Fri Nov 6th. Last week crating guy= was out sick. I am nice and try to understand. Maybe they just have one cr= ating guy and are swamped with higher!

=3B priority builders than me.= So=2C once again waiting patiently for pickup from BAX Global. We'll see n= ext Friday the 13th...that may just be my lucky day. I run a residential hv= ac business by myself. I know exactly when I can do a service call one day = out or install a system 5 weeks out. If I am going to run into problems sta= ying on schedule I will call my customers. It only takes 3 minutes max. Tha= t is $3.50 of my time. By the way my customers only spend $5=2C000-$12=2C00= 0 dollars on a system and would still be a little irratated if I did not ca= ll them. They probably would cancel and get the competition. I spent $40=2C= 000+ with Van's=2C they have a great product and reputation. But it seems t= hat most people on both big web sites talk both of these companies up hence= the main reason for choosing an RV and Partain. Both Van's and Partain wer= e always nice and polite they are just not great at keeping you informed ab= out your "dream". I am sure once I get the kit delivered to my shop- al!>=3B l will be better. Just venting a little.

=3B 

=3B -----= ---

=3B Wayne Gillispie

=3B Builder #40983

=3B RV-10 Kit = Ordered 8/24/09

=3B Grayson=2C Kentucky

=3B 

=3B 

= =3B 

=3B 

=3B Read this topic online here:

=3B 

=3B= http://forums.matronics.com/viewtopic.php?p=3D271743#271743

=3B 

= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
	


 	  Quote: 	
		  = =3D=3D=3D=3D=3D=3D=3D

=3B 

=3B 

=3B 

= 	  Quote: 	
		  
	




3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

href="3D"http://www.aeroelectric.com"">www.aeroelectric.com

href="3D"http://www.buildersbooks.com"">www.buildersbooks.com

href="3D"http://www.homebuilthelp.com"">www.homebuilthelp.com

href="3D"http://www.matronics.com/contribution"">http://www.matronics.com/contribution

3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

href="3D"http://www.matronics.com/Navigator?RV10-List"">http://www.matronics.com/Navigator?RV10-List

3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

href="3D"http://forums.matronics.com"">http://forums.matronics.com

3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D





href="http://www.aeroelectric.com">www.aeroelectric.com

href="http://www.buildersbooks.com">www.buildersbooks.com

href="http://www.homebuilthelp.com">www.homebuilthelp.com

href="http://www.matronics.com/contribution">http://www.matronics.com/contribution

href="http://www.matronics.com/Navigator?RV10-List">http://www.matronics.com/Navigator?RV10-List

href="http://forums.matronics.com">http://forums.matronics.com

Neal.George(at)hurlburt.a
Guest

Posted: Mon Nov 09, 2009 6:36 am Post subject: shippers

I must be the only guy in the country who's had no trouble whatsoever with

ABF...



neal


<MauleDriver(at)nc.rr.com>



I had some stuff come via ABF - and had to deal with an after the fact 

rear gate lift charge. It was fixed but required a few faxes and 

conversations.



Partain was great.



Bill



Rick and Sandra Lark wrote:

 	  Quote: 	
		   



 Linn



 When I ordered my tail kit in May, I priced ABF freight from Aurora to 

 Port Huron, Mi where I planned to cross the Can/US border and bring 

 the kit home to Ontario.  Vans price with Fed Ex freight was 40% of 

 what ABF's price was.



 Need less to say, it wasn't a difficult choice.



 I seem to remember the shipping price was well under $400



 Hope you find the same pricing difference



 Rick

 40956

 Southampton, Not

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speckter(at)comcast.net
Guest

Posted: Mon Nov 09, 2009 6:53 am Post subject: shippers

I too had great service from them.



Gary Specketer



--

Tim Olson

Joined: 25 Jan 2007
Posts: 2881

Posted: Mon Nov 09, 2009 7:00 am Post subject: shippers

I used ABF for all my shipments. I'd say it went reasonably

well, except one crate for my wings they stuck a forklift

fork into the side and I had a slight ding to one or two of

my wing skin sheets.  I wouldn't say they were overly

careful.  But, for the most part it went OK.  I did pick

mine up at the local terminal myself, so that avoided

one extra unload/reload cycle.



Tim Olson - RV-10 N104CD

do not archive

George, Neal E Capt USAF ACC 505 TRS/DOJ wrote:

 	  Quote: 	
		   I must be the only guy in the country who's had no trouble whatsoever with

 ABF...

 

 neal

 

 

 

 <MauleDriver(at)nc.rr.com>

 

 I had some stuff come via ABF - and had to deal with an after the fact 

 rear gate lift charge. It was fixed but required a few faxes and 

 conversations.

 

 Partain was great.

 

 Bill

 

 Rick and Sandra Lark wrote:

> 

>

> Linn

>

> When I ordered my tail kit in May, I priced ABF freight from Aurora to 

> Port Huron, Mi where I planned to cross the Can/US border and bring 

> the kit home to Ontario.  Vans price with Fed Ex freight was 40% of 

> what ABF's price was.

>

> Need less to say, it wasn't a difficult choice.

>

> I seem to remember the shipping price was well under $400

>

> Hope you find the same pricing difference

>

> Rick

> 40956

> Southampton, Not

>

rleffler

Joined: 05 Nov 2006
Posts: 680

Posted: Mon Nov 09, 2009 7:40 am Post subject: shippers

There are at least two of us......   



I've had two ABF shipments with no problems.  I did pick both shipments up

at their local terminal.  On the other hand my Partain shipment didn't go as

anticipated.  The fuselage kit arrived in perfect condition and Tony's

driver did a great job.  Tony and I just didn't see eye to eye on a customer

service issue.  Since I was the customer, I have a rather biased opinion.

I'll probably send my finish kit with ABF when that time comes.



--

_________________
Bob Leffler
N410BL - Phase I
http://mykitlog.com/rleffler

MauleDriver(at)nc.rr.com
Guest

Posted: Mon Nov 09, 2009 7:48 am Post subject: shippers

Yes, what everyone else said.  I don't mean to pile on here, just doing 

some positive venting because I don't want to do any work.



I was lucky and received everything immediately - actually a little too 

immediately since I tried to plan ahead because of some delays being 

reported here.  Turned out, everything was available as soon as I 

ordered it.  More money out and parts in than needed but it felt good.



Soap box on: I can't say enough positive things about Vans, the RV10 

design, kit, and building experience.  This list server and the 

community behind it  has been the best too.  A highly evolved designed 

from a master designer and engineer.  (I knew Van was the right guy when 

this old glider guider realized Van has a hankering for  for sailplanes 

and soaring - that's where the finest light airframe engineering can be 

found along with some of the most interesting flying).  An extremely 

complete kit with complete, detailed plans.  It's easy for this first 

time builder to take for granted but I know better.  



Despite all the money involved, this is a frugal enterprise.  I can see 

how the stock, VFR, RV10 is the primary design point and yet it appears 

to be easily adaptable to an ultimate IFR 4 place cruiser.  That's 

pretty good!  I'm still amazed that the Vans airframe is the lowest cost 

item on most RV10s.  The power plant and Stein's operations are where 

the $$$ are buried.



Having said all that, communications is not a core compentency over 

there in Vans land.  There's no flash and you are never impressed - just 

served adequately.  My orders were filled too quickly but I'm not 

surprised that you found the need to initiate the calls to follow-up on 

late orders.  Don't  look forward to great phone support during your 

build either.  It's the last place I go for anything but if you need it, 

you'll get it.  It's just not always enjoyable.  Hey, great engineering 

does not produce great phone support.   I say keep the prices low, the 

qualilty high, and I'll use the 'net for building guidance. 



A donation to Matronics  is well justified too!  :Soap box off



Bill "Thanks for the chance to vent, now I'll go back to work" Watson

40605



rv10flyer wrote:

 	  Quote: 	
		   



 Thanks for the information guys. I would like the next guy that does a search for "shipping" like I did to understand what he is getting into and what his options are. Van's did a great job and my kit was complete and ready to ship Oct 9th one week earlier than originally scheduled. So, I highly recommend Van's. You just have to make most of the phone calls if you want to know anything. Not a complaint just information for the next guy. I will let you know how BAX Global does.



 --------

 Wayne Gillispie

 Builder #40983

 RV-10 Kit Ordered 8/24/09

 Grayson, Kentucky





 Read this topic online here:



 http://forums.matronics.com/viewtopic.php?p 71781#271781

Deems Davis

Joined: 09 Jan 2006
Posts: 925

Posted: Mon Nov 09, 2009 7:53 am Post subject: shippers

How about those Red Sox !!!!!!



Deems

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