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TELEDYNMCS(at)aol.com
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 Posted: Thu Apr 27, 2006 7:10 am Post subject: Trouble with Spruce? |
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Hi Guys,
Just wondering if anyone else is experiencing trouble with orders from
Aircraft Spruce lately?
They've screwed up 6 of my last 7 orders from them. Things like shipping
nylaflow fittings when I ordered polyflow fittings, sending AN4 hardware when I
ordered AN5 hardware, shipping 21" of SKEET when I ordered 3' of SCAT, shipping
"NO STEP" stickers that were cut so crooked that they were unusable, but not
worth the money to send back, and most recently backordering 1/4" clear PVC
tubing when they admit they have several hundred feet in stock at both locations.
Looks like Wicks is going to start getting a lot more of my business even
though their prices are higher.
Regards,
John Lawton
Dunlap, TN
A-245
DO NOT ARCHIVE
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svendenboer(at)quicknet.n
Guest
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| Posted: Thu Apr 27, 2006 1:41 pm Post subject: Trouble with Spruce? |
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I am not getting my last 2 orders processed at all.....
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garrys(at)tampabay.rr.com
Guest
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| Posted: Thu Apr 27, 2006 3:38 pm Post subject: Trouble with Spruce? |
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I've placed two orders within the past 10 days. All have gone smoothly and
were promptly delivered to my home.
Garry Stout
N4220S 914 tri
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rlborger(at)mac.com
Guest
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| Posted: Thu Apr 27, 2006 4:21 pm Post subject: Trouble with Spruce? |
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Europaphiles:
No trouble here.
I seem to order something from Aircraft Spruce (or McMaster-Carr or
both) almost every week. I have had almost zero problems with
Aircraft Spruce. The latest order (AN fuel plumbing fittings and
some custom Aeroquip 666 hoses) has been replied to and seems to be
on the way.
I have had some problems with the web site ordering when using my lap
top computer, but only with my lap top (Apple MacIntosh Titanium
Powerbook G4, Mac OS 10.4.6 & Safari browser v2.0.3), not with my
deskside computer (Apple MacIntosh dual G4, Mac OS 10.4.6, Safari
browser v2.0.3). Not sure what the issue is there.
Good building and great flying,
Bob Borger
Europa Kit #A221 N914XL, XS Mono, Intercooled 914, Airmaster C/S
http://www.europaowners.org/N914XL
(85%) tail kit done, wings closed, cockpit module installed, pitch
system in, landing gear frame in, rudder system in, outrigger mod in,
Fuselage Top on, lift/drag/flap pins in, wing incidence set, tie bar
in, flap drive in, Mod 70 done. Baggage bay in. Working in - 24
Instrument Panel, 25 Electrical, 28 Flaps, 29 Main Gear, 30 Fuel
System, 32 Tail, 34 Door Latches & 35 Doors, 37 Finishing. Airmaster
arrived 29 Sep 05. Seat arrived from Oregon Aero. Preparing ROTAX
914 for installation.
3705 Lynchburg Dr.
Corinth, TX 76208
Home: 940-497-2123
Cel: 817-992-1117
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grroberts3(at)juno.com
Guest
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| Posted: Thu Apr 27, 2006 4:34 pm Post subject: Trouble with Spruce? |
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I recently complained to Spruce about a shipment that was needlessly
split into 2 boxes. I characterized the shipping charges as abusive.
Received a reasonable letter of concern/explanation from management and
the promise of an adjustment for the shipping. All that can be expected.
We'll see how they do in the future.
GRoberts
Kit A187
Tucson, AZ
On Thu, 27 Apr 2006 11:07:18 EDT TELEDYNMCS(at)aol.com writes:
| Quote: |
Hi Guys,
Just wondering if anyone else is experiencing trouble with orders
from
Aircraft Spruce lately?
They've screwed up 6 of my last 7 orders from them. Things like
shipping
nylaflow fittings when I ordered polyflow fittings, sending AN4
hardware when I
ordered AN5 hardware, shipping 21" of SKEET when I ordered 3' of
SCAT, shipping
"NO STEP" stickers that were cut so crooked that they were unusable,
but not
worth the money to send back, and most recently backordering 1/4"
clear PVC
tubing when they admit they have several hundred feet in stock at
both locations.
Looks like Wicks is going to start getting a lot more of my business
even
though their prices are higher.
Regards,
John Lawton
Dunlap, TN
A-245
DO NOT ARCHIVE
|
| | - The Matronics Europa-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
http://www.matronics.com/Navigator?Europa-List |
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