Matronics Email Lists :: View topic

Matronics Email Lists
Web Forum Interface to the Matronics Email Lists

Get Email Distribution Too! FAQ Search Memberlist Usergroups Register

Profile Log in to check your private messages Log in

Direct2 issue

Matronics Email Lists Forum Index -> RV10-List

View previous topic :: View next topic

Author Message

wayne.e(at)grandecom.net
Guest

Posted: Tue Oct 03, 2006 4:51 pm Post subject: Direct2 issue

Stein, 

I just was looking  at the Direct2 sales literature and it's absolutely amazing how much false  information there is in their material as it relates to the wiring package.   

I know your very  busy, but just skim through this and see how false their claims are. Look at the  bottom where they discuss their detailed SV10 wiring manual, which I highlighted  in RED. 

Stein, I believe they need to refund me at least $1500,  which I think you said is the extra price it cost me to go with them, because 1  - they haven't delivered as promised and 2 they haven't delivered what they  promised. With no wiring instructions to speak of this is an absolute joke for  people like me with little or no wiring experience. Based on this literature  that I excerpted from their web site they've made some fairly serious miss statements, almost boarding on  fraud.  

Money isn't so much  the issue with me, although as with everyone it's important, like the other  fellow you told me about, but more that I think I've been duped. I paid them a  long way in advanced for a product that they couldn't deliver on a timely basis  and really on the wiring part couldn't even deliver. I like you as a person and  I think you and your staff are a pretty honest group but this type of think  reflects badly on you also because I relied on your expertise on what and who I  should go with. I know that you've told me they duped you also, so I'll accept  that explanation but I think they need to feel some of this pain also by having  to rebate for what they didn't or can't deliver. 

I know we've  discussed this on the phone but I just wanted to reiterate it in writing. I  usually a fairly understanding person when it comes to delays but this is  getting beyond reasonable.  

Wayne 

  

Service, support, and training from Direct-To Avionics  completes the package. 

Direct-To Avionics was created to be the ultimate  resource for Chelton’s experimental line of synthetic vision EFIS. We took part  in 

its development and continue developing, evaluating  and exhaustively testing future Chelton Experimental and Certifi ed  systems. 

We have an intimate working knowledge of electronic  flight systems and pass this along to our customers with complete and 

dedicated support—from technical, to training, to  warranty. When you choose Chelton you’ll be completely supported by 

Direct-To Avionics. Our support and dedication to our  customers leads the industry. 

Installation simplified for the RV-10. 

To make installation surprisingly easy, the SV-10 comes complete with an integrated 

wire harness engineered  and fitted specifically for the RV-10. It combines  over130 

electrical  connections! It’s not just a harness for your Chelton EFIS; it  includes wiring 

from wingtip to wingtip and  firewall to rudder. This harness, built to exacting  standards, 

is supplied by an aerospace  company who also manufactures harnesses for the 

F-22, F-16, Airbus, Boeing, and  others. Included in your harness are connections 

for your Chelton EFIS and the  new Pinpoint Inertial GADAHRS. 

Wiring is also provided for interfaces such as the  Trutrak Autopilot—with pitch and 

roll servos, Garmin SL-30 Nav/Com, datalink, and PS  Engineering audio panel. 

We’ve even included wiring for aircraft systems such  as electric pitch and roll trim, 

control stick functions, outside air temperature  probe, nav and strobe lights, landing light, pitot heat  and 

door ajar sensors. 

Following the  detailed SV-10 manual for installing your aircraft harness system is  easy—it’s  

designed for  those with basic  wiring skills. In your manual you’ll find photographs depicting an  installation of the SV- 

10 harness in an RV-10. Test  your wiring, install your harness and components, and give it power.  The 

aircraft harness is designed  to eliminate the majority of complicated wiring for your RV-10, so  we’ve 

included it with the Chelton  SV-10 system to simplify your installation, saving you as much time as  possible 

and getting you and your  RV-10 in the air faster! 

The Chelton EFIS SV-10 

With this special package you receive 

the following components: 

Our integrated System harness is custom fi  tted

   [quote][b]

- The Matronics RV10-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List

Tim(at)MyRV10.com
Guest

Posted: Tue Oct 03, 2006 6:08 pm Post subject: Direct2 issue

For what it's worth, if there are lots of people out there waiting

for wiring harnesses, I hate to say "I told you", but it's really

not hard to do the airframe wiring, and the Chelton harnesses aren't

rocket science to build.  I'd encourage people to just wire the

thing themselves, but get Stark or whoever you get the garmin

items from to wire hareness to those systems.  There's much

less to wiring the Chelton than you'd think, other than the

screen interconnect harnesses....which would be the ones I'd

try to buy if possible.   Besides this is the fact that no matter

how hard they try to standardize a wiring harness, there are going

to be far too many variations in what's needed and how long

the cables will be...



Tim Olson - RV-10 N104CD - Flying

do not archive

Wayne Edgerton wrote:

 	  Quote: 	
		   *Stein,*

 

 *I just was looking at the Direct2 sales literature and it's absolutely 

 amazing how much false information there is in their material as it 

 relates to the wiring package. *

 

 

 *Installation simplified for the RV-10.*

 

 To make installation surprisingly easy, *the SV-10* *comes complete with 

 an integrated*

 

 *wire harness engineered and fitted specifically for the RV-10*. *It 

 combines over130*

 

 *electrical connections!* *It’s not just a harness for your Chelton 

 EFIS; it includes wiring*

 

 *from wingtip to wingtip and firewall to rudder. This harness, built to 

 exacting standards,*

 

 *is supplied by an aerospace company who also manufactures harnesses for 

 the*

 

 *F-22, F-16, Airbus, Boeing, and others. Included in your harness are 

 connections*

 

 *for your Chelton EFIS and the new Pinpoint Inertial GADAHRS.*

 

 Wiring is also provided for interfaces such as the Trutrak 

 Autopilot—with pitch and

 

 roll servos, Garmin SL-30 Nav/Com, datalink, and PS Engineering audio panel.

 

 We’ve even included wiring for aircraft systems such as electric pitch 

 and roll trim,

 

 control stick functions, outside air temperature probe, nav and strobe 

 lights, landing light, pitot heat and

 

 door ajar sensors.

 

 *_Following the detailed SV-10 manual for installing your aircraft 

 harness system is easy—it’s _*

 

 *_designed for _**_those with basic wiring skills_. _In your manual 

 you’ll find photographs depicting an installation of the SV-_*

 

 *_10 harness in an RV-10. Test your wiring, install your harness and 

 components, and give it power. The_*

 

 *_aircraft harness is designed to eliminate the majority of complicated 

 wiring for your RV-10, so we’ve_*

 

 *_included it with the Chelton SV-10 system to simplify your 

 installation, saving you as much time as possible_*

 

 *_and getting you and your RV-10 in the air faster!_*

 

 *The Chelton EFIS SV-10*

 

 With this special package you receive

 

 the following components:

 

 / /

 

 /Our integrated System harness is custom fi tted/

- The Matronics RV10-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List

mritter509(at)msn.com
Guest

Posted: Tue Oct 03, 2006 6:18 pm Post subject: Direct2 issue

Wayne,



WOW - I cancelled my order with Direct2 early on (received a prompt refund 

of my deposit) and went with a dual screen GRT and MX 20 setup.  I cancelled 

after getting cold feet on the cost and not because of a problem with 

Direct2.  The GRT, MX 20 with XM weather and radio coupled with a G430, TT 

Sorcerer A/P and SL30 makes for a pretty capable panel and great folks to 

deal with.



Hope it all works out for you.  I purchased my GRT EFIS from Stein and 

received excellent service.  I beleive he is one of the "good" guys.  Even 

got a $9,000 T-shirt out of the deal.  Garmin avionics were ordered from 

John Stark and the Sorcerer from Alex DeDominicis - no T-shirts but again 

you won't find better people to deal with.



I flew with Alex to get some RV-10 experience and had no problem with the 

first flight (or subsequent flights for that matter) in N410MR.



One of my GRT units went black.  I shipped it back to GRT and got a very 

quick turn around.



Mark

N410MR (Flying)





 	  Quote: 	
		  From: "Wayne Edgerton" <wayne.e(at)grandecom.net>

Reply-To: rv10-list(at)matronics.com

To: <rv10-list(at)matronics.com>

Subject: Direct2 issue

Date: Tue, 3 Oct 2006 19:49:50 -0500



Stein,



I just was looking at the Direct2 sales literature and it's absolutely 

amazing how much false information there is in their material as it relates 

to the wiring package.



I know your very busy, but just skim through this and see how false their 

claims are. Look at the bottom where they discuss their detailed SV10 

wiring manual, which I highlighted in RED.



Stein, I believe they need to refund me at least $1500, which I think you 

said is the extra price it cost me to go with them, because 1 - they 

haven't delivered as promised and 2 they haven't delivered what they 

promised. With no wiring instructions to speak of this is an absolute joke 

for people like me with little or no wiring experience. Based on this 

literature that I excerpted from their web site they've made some fairly 

serious miss statements, almost boarding on fraud.



Money isn't so much the issue with me, although as with everyone it's 

important, like the other fellow you told me about, but more that I think 

I've been duped. I paid them a long way in advanced for a product that they 

couldn't deliver on a timely basis and really on the wiring part couldn't 

even deliver. I like you as a person and I think you and your staff are a 

pretty honest group but this type of think reflects badly on you also 

because I relied on your expertise on what and who I should go with. I know 

that you've told me they duped you also, so I'll accept that explanation 

but I think they need to feel some of this pain also by having to rebate 

for what they didn't or can't deliver.



I know we've discussed this on the phone but I just wanted to reiterate it 

in writing. I usually a fairly understanding person when it comes to delays 

but this is getting beyond reasonable.



Wayne



Service, support, and training from Direct-To Avionics completes the 

package.



Direct-To Avionics was created to be the ultimate resource for Chelton's 

experimental line of synthetic vision EFIS. We took part in



its development and continue developing, evaluating and exhaustively 

testing future Chelton Experimental and Certifi ed systems.



We have an intimate working knowledge of electronic flight systems and pass 

this along to our customers with complete and



dedicated support-from technical, to training, to warranty. When you choose 

Chelton you'll be completely supported by



Direct-To Avionics. Our support and dedication to our customers leads the 

industry.



Installation simplified for the RV-10.



To make installation surprisingly easy, the SV-10 comes complete with an 

integrated



wire harness engineered and fitted specifically for the RV-10. It combines 

over130



electrical connections! It's not just a harness for your Chelton EFIS; it 

includes wiring



from wingtip to wingtip and firewall to rudder. This harness, built to 

exacting standards,



is supplied by an aerospace company who also manufactures harnesses for the



F-22, F-16, Airbus, Boeing, and others. Included in your harness are 

connections



for your Chelton EFIS and the new Pinpoint Inertial GADAHRS.



Wiring is also provided for interfaces such as the Trutrak Autopilot-with 

pitch and



roll servos, Garmin SL-30 Nav/Com, datalink, and PS Engineering audio 

panel.



We've even included wiring for aircraft systems such as electric pitch and 

roll trim,



control stick functions, outside air temperature probe, nav and strobe 

lights, landing light, pitot heat and



door ajar sensors.



Following the detailed SV-10 manual for installing your aircraft harness 

system is easy-it's



designed for those with basic wiring skills. In your manual you'll find 

photographs depicting an installation of the SV-



10 harness in an RV-10. Test your wiring, install your harness and 

components, and give it power. The



aircraft harness is designed to eliminate the majority of complicated 

wiring for your RV-10, so we've



included it with the Chelton SV-10 system to simplify your installation, 

saving you as much time as possible



and getting you and your RV-10 in the air faster!



The Chelton EFIS SV-10



With this special package you receive



the following components:



Our integrated System harness is custom fi tted

- The Matronics RV10-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List

KiloPapa

Joined: 24 May 2006
Posts: 142
Location: Pearblossom, CA

Posted: Tue Oct 03, 2006 9:42 pm Post subject: Direct2 issue

Your system sound nice.  What is displayed on the MX20?  Is

it a standalone moving map? 



Thanks,



Kevin

40494



----- Original Message Follows -----

From: "Mark Ritter" <mritter509(at)msn.com>

To: rv10-list(at)matronics.com

Subject: RE: Direct2 issue

Date: Tue, 03 Oct 2006 21:16:22 -0500



.. and went with a dual screen

 	  Quote: 	
		  GRT and MX 20 setup.  I cancelled  after getting cold feet

on the cost and not because of a problem with  Direct2. 

The GRT, MX 20 with XM weather and radio coupled with a

G430, TT  Sorcerer A/P and SL30 makes for a pretty capable

panel and great folks to  deal with.

- The Matronics RV10-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List

_________________
Kevin
40494

do not archive

wayne.e(at)grandecom.net
Guest

Posted: Wed Oct 04, 2006 4:12 am Post subject: Direct2 issue

I've made a terrible mistake on this posting and I  need to apologize to Stein. I hadn't meant for this to be posted on Matronics  but rather sent confidential to Stein. I'm not sure what I did but I obviously  wasn't paying attention well enough and selected the wrong e-mail address when I  sent it.

  

 This was a very bad mistake on my part and I  certainly owe Stein an apology.

  

 Wayne Edgerton #40336

   [quote][b]

- The Matronics RV10-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List

mritter509(at)msn.com
Guest

Posted: Wed Oct 04, 2006 5:06 am Post subject: Direct2 issue

Kevin,



The Garmin MX-20 has its own data base (another subscription fee).  It talks 

to the G430 and displays GPS flight plan route, etc.  There are three map 

pages (1) VFR map page that looks like a sectional map, (2) IFR map page 

that has victor airways, intersections, etc., (3) Custom map page which is a 

sectional map page but with the ability add or delete items.  It has a ton 

of features and options like XM weather and radio and approach chart display 

-  too numerous to mention here.  It is also very easy to learn how to use 

the features.



Mark





 	  Quote: 	
		  From: kilopapa(at)antelecom.net

Reply-To: rv10-list(at)matronics.com

To: rv10-list(at)matronics.com

Subject: RE: Direct2 issue

Date: Tue, 03 Oct 2006 21:40:29 -0800






Your system sound nice.  What is displayed on the MX20?  Is

it a standalone moving map?



Thanks,



Kevin

40494



----- Original Message Follows -----

From: "Mark Ritter" <mritter509(at)msn.com>

To: rv10-list(at)matronics.com

Subject: RE: Direct2 issue

Date: Tue, 03 Oct 2006 21:16:22 -0500



... and went with a dual screen

 >GRT and MX 20 setup.  I cancelled  after getting cold feet

 >on the cost and not because of a problem with  Direct2.

 >The GRT, MX 20 with XM weather and radio coupled with a

 >G430, TT  Sorcerer A/P and SL30 makes for a pretty capable

 >panel and great folks to  deal with.

- The Matronics RV10-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List

KiloPapa

Joined: 24 May 2006
Posts: 142
Location: Pearblossom, CA

Posted: Wed Oct 04, 2006 7:30 pm Post subject: Direct2 issue

Thanks!



Kevin

40494

tail/empennage



do not archive



---

- The Matronics RV10-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List

_________________
Kevin
40494

do not archive

kirk(at)d2av.com
Guest

Posted: Thu Oct 05, 2006 1:28 pm Post subject: Direct2 issue

I read Wayne Edgerton’s posting concerning his problems with our RV-10 wiring harness, and the lack of support he feels that he has received from us at Direct To Avionics.  We take this very seriously. We also take full responsibility for the issues detailed by Wayne, and want to publicly apologize to him and any others who have been impacted by this problem. We are committed to making immediate corrections.  From the outset, I wanted to create a business model that is as solid as the product out in front of it.  

   

We have had challenges with supplying a harness that is as easy for our customers to install as we promote it to be. While we anticipated that the SV-10 harness and documentation would be completed months ago, the company with which we originally contracted could not deliver. To correct this, we’ve contracted with another firm to manufacture the harness. As a result, I am relieved to report now that we are beyond the issues of delivery, and expect production harnesses to ship within the next 3 weeks.   

   

Further, we’ve hired additional resources to complete the documentation that will accompany the SV-10 harness, including a graphic artist to illustrate how a builder should strip wires, crimp and terminate EACH connector. We set out to develop a wiring harness for RV-10 builder which is as close to plug & play as possible and feel that, with this documentation, we have achieved that goal. If you would like a copy of this RV-10 wiring guide sent to you, please drop me an email (kirk(at)d2av.com (kirk(at)d2av.com)).   

   

We have built the reputation of Direct To Avionics around the principal of standing behind our products. Sometimes that means standing up and accepting responsibility when those products are less than our customers rightly expect.   

   

Thank you for your continued patience and patronage.   

   

Most sincerely,   

   

Kirk Hammersmith, President  

Direct To Avionics  

kirk(at)d2av.com (kirk(at)d2av.com)   

   

         [quote][b]

- The Matronics RV10-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List

Display posts from previous:

	Matronics Email Lists Forum Index -> RV10-List	All times are GMT - 8 Hours
Page 1 of 1

Jump to:

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum