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LarryRosen
Joined: 16 Jan 2006
Posts: 415
Location: Medford, NJ
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 Posted: Wed Jan 03, 2007 3:16 pm Post subject: Bad Day At Blackrock - what's wrong with Customer service? |
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Deems,
Could be worse, your EFIS vendor could have closed their doors like
mine. 
Larry
do not archive
John Gonzalez wrote:
| Quote: |
I wouldn't even touch your plane with the luck you are having. Run
away from it as fast as you can. Chill out and go for a walk with the
dog.
Dell is not much better so maybe Sony is better.
Is Van's selling O-200 for their 12.
> From: Deems Davis <deemsdavis(at)cox.net>
> Reply-To: rv10-list(at)matronics.com
> To: rv10-list(at)matronics.com
> Subject: Bad Day At Blackrock - what's wrong with
> Customer service?
> Date: Wed, 03 Jan 2007 15:02:30 -0700
>
>
>
> Just need to sound off!
> After hassling/hurrying to get my gear leg fairings attached so that
> I could mount my BPE IO540X. which has been sitting on my garage
> floor for 2 weeks. I got the hoist delivered, John Ackerman drove
> down from Prescott to help with the 'Hanging' and about an hour into
> the process, we both realized that VAN's sent the WRONG Lord mounts,
> They sent mounts for a Continental 0-200 !!!!!!!!!!! After speaking
> to Van's and correcting the error, I figured I'd salvage some of the
> day by rebuilding my Wife's NEW HP Pavilion PC which didn't boot up
> on Christmas Day, after spending 3 hours on the phone to India they
> sent a system restore disk to reinstall the system, which arrived
> yesterday. I recontacted HP support (India) per their instructions,
> went through another 30 minutes of useless handshaking, only to find
> out they HAD SENT THE WRONG DISK. However before they would send the
> correct disc, they wanted to rerun a hard drive diagnostic, which
> takes 90 MINUTES to complete!!!! I explained that I had been through
> this on the previous/initial call and had successfully run this same
> diagnostic, with no errors reported and that should have been
> captured in their log.
> !(at)$!#$#!(at)I()(at)$%((at))(!$#(at)!#(at))(!#(at)$)(!(at)^^&*&+*&%(_^$#%!$#%
>
> Piss on it. Her PC is going back to where it was purchased and will
> be replace by either a Dell or Sony, HP's lost a customer, and Van's
> has lost some of it's luster.
>
> Deems - - Just Hanging Out !\
> Do Not Archive !!!!!!!!
>
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_________________
Larry Rosen
#40356
N205EN (reserved)
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Deems Davis
Joined: 09 Jan 2006
Posts: 925
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| Posted: Wed Jan 03, 2007 3:21 pm Post subject: Bad Day At Blackrock - what's wrong with Customer service? |
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Actually, the mounts they sent me are for a Citabria which uses an
O-235, I have no idea why Van's would even have these in stock !?!?!?!?!?
Do Not Archive
Deems Davis # 406
Finishing - ( A Misnomer ! )
http://deemsrv10.com/
John Gonzalez wrote:
| Quote: |
I wouldn't even touch your plane with the luck you are having. Run
away from it as fast as you can. Chill out and go for a walk with the
dog.
Dell is not much better so maybe Sony is better.
Is Van's selling O-200 for their 12.
|
| | - The Matronics RV10-List Email Forum - | | | Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:
http://www.matronics.com/Navigator?RV10-List |
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BPA(at)bpaengines.com
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jhstarn(at)verizon.net
Guest
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| Posted: Wed Jan 03, 2007 8:38 pm Post subject: Bad Day At Blackrock - what's wrong with Customer service? |
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Yep.....Boise State played & won a GREAT game......Undefeated...Played to
WIN...a loss was not an option.
KABONG Do Not Archive 8*)
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