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BRS Repack

 
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John Hauck



Joined: 09 Jan 2006
Posts: 4639
Location: Titus, Alabama (hauck's holler)

PostPosted: Thu Jan 18, 2007 6:50 am    Post subject: BRS Repack Reply with quote

Beauford
FF# 076
Grounded... BRS shipped off for repacking
Beauford:

If you have time, give us a run down on what was required to prepare
and ship your parachute back to BRS for repack, please.

I spent a couple telephone calls to them yesterday and still have no
answers. Will try again today to get set up to get mine returned and
updated. I think I understand the rocket is good for 12 years and
does not need to be returned for inspection. My parachute is a 1050
soft pack. Repack requirement every six years if parachute is
installed inside the aircraft out of the weather. I have 7 years on
the initial pack. BRS told me to go ahead and fly it until last fall,
then send it in.

Cold and wet at hauck's holler, alabama.

john h
mkIII


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John Hauck
MKIII/912ULS
hauck's holler
Titus, Alabama
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Steve Boetto



Joined: 11 Jan 2006
Posts: 365

PostPosted: Thu Jan 18, 2007 7:45 am    Post subject: BRS Repack Reply with quote

John, I did one last year. You can send your pack as is or you can open it to take a look, be carefull not to let it inflate out in the open, it takes very little breeze to yank a Hauck off the ground. DO NOT SEND THE ROCKET. It requires a special training class and liscense to ship one. If yours is out of date buy a new one. Bring your old one to TNK this year and we will test it.

steve
--


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beauford(at)tampabay.rr.c
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PostPosted: Thu Jan 18, 2007 8:32 am    Post subject: BRS Repack Reply with quote

John:
First of all, this is a good time to do it, since they are offering a 15%
winter discount until 01 March.

Here is about all I know about it based on dealing with them this past week:

-- BRS requires you to obtain a Return Materials Authorization (RMA) number
from them prior to shipping anything back to them. If you don't have a
number, they won't accept it.
-- They require payment in full before they will work on your chute.
-- My chute is a BRS-5 cannister - I called and asked whether they wanted
just the bare cannister, or whether they preferred getting it with the two
mounting bands and the sub-mounting base on it... They said it did not
matter, either way was OK. I shipped mine "clean." FED-EX from Florida was
under $20, including a fee for $1K insurance.
-- Rocket is 12 year replacement item but the BRS-5 cannister model chute,
itself, is rated by BRS at a 25 year service life, with 6 year repack cycle.
-- The current turnaround time they quote is "a couple of weeks." We shall
see.
-- With the discount, my bill was $658... prices vary for other models and I
do not have that data, although George Alexander mentioned to me that if one
needed a new rocket for the BRS-5 it would be approximately $400 more.
(George can likely provide some precise info on the rocket price, since he
discussed it with BRS this week).
-- I found that coaxing a live BRS human to answer the service desk
telephone number listed on their website for RMA numbers is a challenging
undertaking... Evidently the gents who man that desk are also doing the
repacking work and they stay rather busy at that task most of the time. I
surrendered after half a dozen attempts at various times of day and finally
just called their front office admin number, which is also listed on the
website. A very professional and pleasant young lady named Brenda got me
the pricing info, answers to my shipping questions and the RMA number.

Hope this helps...

Beauford, FF#076
Brandon, FL


Quote:

> Beauford:

If you have time, give us a run down on what was required to prepare
and ship your parachute back to BRS for repack, please.



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John Hauck



Joined: 09 Jan 2006
Posts: 4639
Location: Titus, Alabama (hauck's holler)

PostPosted: Thu Jan 18, 2007 9:24 am    Post subject: BRS Repack Reply with quote

A very professional and pleasant young lady named Brenda got me
| the pricing info, answers to my shipping questions and the RMA
number.
|
| Hope this helps...
|
| Beauford, FF#076
|

Hi Beauford:

Thanks for the info.

I will call Brenda and get this thing on the road.

john h
mkIII

DO NOT ARCHIVE


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John Hauck
MKIII/912ULS
hauck's holler
Titus, Alabama
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