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GrummanDude
Joined: 15 Jan 2006
Posts: 926
Location: Auburn, CA
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 Posted: Thu May 03, 2007 10:36 am Post subject: 4371 magneto |
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About a month ago I got a new 4371 to install on a customers plane.
When I installed the nut, it locked up the whole impulse coupling
mechanism. I took some measurements on the new one and compared it to
the old one. It had been manufactured wrong. When I tried to return
it (to Aircraft Spruce), I was given a run-around for 3 days. They
wanted me to talk to someone in the technical department at Unison to
see if I'd installed it in the plane wrong. They (Aircraft Spruce )
couldn't believe I found a manufacturing defect BEFORE it was
installed. I made 30 phone calls to Unison over two days and never got
a reply back. Aircraft Spruce finally just sent me a new mag (I'd
already returned the first new mag).
I got the second new mag yesterday. It's also F'd U. I called Unison
5 times yesterday without anyone answering my call. I finally got
Aircraft Spruce to go through their supplier. Gee, they found out that
pretty much all of the mags made since GE took over have been
manufactured wrong. In the mean time, the next batch of mags is due in
June.
I took a bunch of pics showing the defect just in case someone wanted
to see it. Sending them now to Aircraft Spruce.
________________________________________________________________________
from AOL at AOL.com.
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Gary
AuCountry Aviation
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mark.t.mueller(at)comcast
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| Posted: Fri May 04, 2007 1:23 am Post subject: 4371 magneto |
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"About a month ago I got a new 4371 to install on a customers plane.
When I installed the nut, it locked up the whole impulse coupling mechanism.
I took some measurements on the new one and compared it to the old one. It
had been manufactured wrong... Gee, they found out that pretty much all of
the mags made since GE took over have been manufactured wrong."
I hate today's litigious society, but when I see GE totally screw up Unison
with this kind of stuff, I secretly hope someone sues GE till it hurts their
profit margin. Funny how the lawsuits will kill the small guys, but the big
guys can still pull this kind of crap on GA...
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GrummanDude
Joined: 15 Jan 2006
Posts: 926
Location: Auburn, CA
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| Posted: Fri May 04, 2007 11:14 am Post subject: 4371 magneto |
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You're not serious are you? Who in the hell would benefit from GE
getting sued over screwing up a few mags? For christ's sake, do you
really want to shut down an entire lifestyle for anyone connected to
general aviation? Is this the way you solve all of your concerns with
manufacturing defects? or anything else any time you're not happy with
something? Don't you think it would be just a little bit more
constructive to return the bad ones and let them know we aren't going
to be satisfied with poor quality control?
Do you think putting General Motors, Ford, and Chrysler out of business
would have made the conversion to Toyota, Honda, and Subaru easier?
Or, do you think that just possibly, market forces are strong enough by
themselves to weed out the poor performers?
Ya know, suing everyone just because you can reminds me of a certain
Elliot Stone. He sued everyone related to his plane over a period of a
couple of years. Everyone from the original seller to Fletchair. He
wanted me to replace his windshield. Now, even if I were paid 10 times
my normal shop rate, I wouldn't go near that plane. He eventually sold
his Tiger because no one would sell him parts. or work on his plane.
========================
on a lighter note . . . . . Aircraft Spruce was very cooperative this
time. I got a return authorization number and a shipper's number.
Yep, Aircraft Spruce picked up the shipping. The only
fly-in-the-ointment is that the new mags won't be available for 3
weeks.
PS. I've been driving General Motors cars since 1967. And that
includes 9 Corvairs (I never lost any money on Corvairs. I bought one
convertible for $6, drove it for a year, and sold it for $150. The
last one I had I put a 400hp 455 Olds Toronado engine and trans in it.
Now, that was fun.). In 40 years I've only had one lemon; it was a car
returned on a lease. My mistake.
--
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Gary
AuCountry Aviation
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GrummanDude
Joined: 15 Jan 2006
Posts: 926
Location: Auburn, CA
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| Posted: Thu May 10, 2007 7:11 pm Post subject: 4371 magneto |
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I got anohter new mag today. It's an 0704xxxx series magneto. I
installed the gear just like I thought it should be. Everything looks
good. Now all I need is a few days to finish resealing the tank Then
I'll be done; with this one. It's taken a lot of lipstick and polish,
but, at least it's airworthy.
Gary
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Gary
AuCountry Aviation
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